User Researcher (Contract)

Punchcut is looking for a design researcher to join our team. You should have a strong understanding of user-centered design and be comfortable working independently and collaboratively. You’re well-versed in qualitative and quantitative research methodologies: you’ve created test plans and screeners, recruited participants, moderated sessions, and analyzed results. You also love creating actionable insights and opportunities and are able to persuasively tell the story about the research.

Position Overview

  • Contextual Interviews
  • Usability Studies
  • Data Analysis

Requirements

  • Find, analyze and summarize existing research (market trends, technology/analyst reports, academic papers, etc.)
  • Identify key research questions and objectives
  • Create research plans, scripts, screeners and survey questionnaires
  • Plan and develop research activities (e.g., card sorting, participatory design, user testing exercises, etc)
  • Moderate ethnographic/contextual interviews
  • Collect, analyze, and synthesize data and findings
  • Generate user insights and opportunities
  • Collaborate with other researchers, designers, and product managers

Qualifications

  • 2+ years performing user research (contextual inquiry, usability testing, etc.)
  • Undergraduate degree in Psychology, Human Factors, or Human-Computer-Interaction and/or equivalent work experience. Master’s degree is a plus.

Bonus Points for:

  • Creating, planning, executing quantitative studies
  • Interaction or visual design

Why Punchcut?

Punchcut is a human interface design and innovation company headquartered in San Francisco. For fifteen years, we’ve worked with the world’s top companies to envision, design and launch connected products and services that engage customers and transform businesses.

We also love the diversity, challenge and satisfaction that come from our projects. Whether envisioning the next autonomous vehicle or working closely with engineers on next year’s hottest wearable, Punchcut designs the future.

This position is located in San Francisco, CA. Punchcut is an Equal Opportunity Employer.

Location

San Francisco

Commitment

Contract

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